Frequently Asked Questions

No. Our bedding is fully warranted against pilling, abnormal rips and tears, and workmanship defects. If any of these issues occur, we'll replace the product.

No. All SoftLanding bedding is warranted against shrinking, fading, pilling, abnormal rips and tears, and workmanship defects. If any of these issues occur, we replace the product at no cost.

SoftLanding uses premium fibers, yarns, and weaves combined with proprietary textile technology to improve sleep quality. Our focus is on how the fabric performs against skin and hair, not just how it looks.

Thread count alone doesn't determine bedding quality. SoftLanding prioritizes the right combination of fiber, yarn, weave, technology, and consistent quality control over chasing a high thread count number.

Bamboo viscose offers natural temperature regulation and moisture-wicking properties, making it well-suited for both hot and cold sleepers. Our bamboo is responsibly sourced directly from growers.

SoftLanding bedding is built for durability and long-term value, not just an initial purchase. Higher upfront cost reflects better materials and construction designed to last years, not months.

No. We avoid dyes wherever possible and ensure our products are free from harmful chemicals, prioritizing skin safety and sustainability in our manufacturing process.

Our products are stain-resistant and easy to care for. Specific washing instructions are listed on each product's individual page.

Full sizing and dimension details are listed on our size chart and on each individual product page.

Bamboo viscose is a soft, breathable fabric made by processing bamboo pulp into fiber. It's known for natural temperature regulation, moisture-wicking properties, and a smooth texture that's gentle on skin.

Bamboo bedding tends to sleep cooler and wick moisture better than cotton, making it a common choice for hot sleepers. Cotton is typically more affordable and widely available, while bamboo offers a softer, silkier feel that softens further with each wash.

Bamboo viscose has a naturally smooth fiber structure with fewer rough edges than many fabrics, which can reduce friction against skin. This makes it a common choice for people with sensitive skin or conditions like eczema, though individual results vary.

Yes. Bamboo fabric is known to soften with each wash cycle as the fibers relax, unlike some synthetic blends that stiffen or pill with repeated washing.

Bamboo's natural moisture-wicking and breathability make it well-suited for hot sleepers, as it helps regulate body temperature and pull moisture away from the skin overnight.

Maize fiber is a plant-based filling material made from corn, used as a cruelty-free, hypoallergenic alternative to down. It offers a soft, lofty feel while remaining breathable and lightweight — the fill used inside our bamboo viscose comforter.

Orders typically ship within two business days. You'll receive an automatic email with tracking information once your order ships.

Yes, if your order hasn't shipped yet. Contact our support team immediately at support@softlandinghome.com to update the address before it ships.

Customs duties and import charges are determined by your country and are beyond our control. Customers are responsible for any such fees. If a package is returned unpaid, only the shipping cost is refunded.

Yes. You can return any product purchased on softlandinghome.com within 30 days of delivery. Customers are responsible for return shipping costs.